1. Introduction
Orbitova ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our project management platform at www.orbitova.in.
2. Information We Collect
- Account information: name, email, profile photo
- Organization data: org name, member list
- Project data: projects, files, messages, feedback
- Payment information: processed securely via Razorpay (we do not store card details)
- Usage data: login times, feature usage, browser type
- Files you upload to our platform
3. How We Use Your Information
- To provide and improve the Orbitova service
- To send transactional emails (invites, notifications, receipts)
- To process payments via Razorpay
- To send plan renewal reminders
- To analyze usage and improve features
- We do NOT sell your data to third parties
4. Data Storage & Security
- Data stored securely on Supabase (PostgreSQL) with encryption at rest
- Files stored on Supabase Storage with access controls
- Payments processed by Razorpay (PCI DSS compliant)
- HTTPS encryption for all data in transit
- Regular security audits
5. Data Retention
- Account data retained while account is active
- Deleted accounts: data removed within 30 days
- Billing records retained for 7 years (legal requirement)
6. Your Rights
- Access your data: export from Settings
- Correct your data: update in Profile
- Delete your account: Settings → Danger Zone
- Data portability: JSON export available
7. Cookies
- We use essential cookies for authentication
- Analytics cookies via Google Tag Manager (can be disabled)
- No advertising cookies
8. Third-Party Services
- Supabase: database and file storage
- Razorpay: payment processing
- Google OAuth: optional sign-in method
- Google Tag Manager: analytics
9. Children's Privacy
Orbitova is not intended for users under 18 years of age.
10. Changes to This Policy
We will notify users of significant changes via email.
11. Contact
If you have any questions about this Privacy Policy, contact us at:
Orbitova
2/34, Kanuvaipalayam, Marudhur-Vil,
Mettupalayam-Tk, Coimbatore-641113,
Tamil Nadu, India
Email: hello@orbitova.in
Website: www.orbitova.in